After 14+ years in clinical care and rehabilitation leadership, I’m officially pivoting into healthcare technology and Client Success. I’ve spent my career helping patients recover and teams perform. Now, I want to help healthcare organizations use technology and data to do both better. Clinical workflows are complex. Adoption is hard. Outcomes matter.That’s why I’m excited to bring frontline experience into healthcare SaaS—bridging the gap between clinicians and technology.

Funny thing: clinical care and customer success aren’t that different. Patients = customers Care plans = implementation plans Outcomes = success metrics Family + staff buy-in = adoption After years as a Director of Rehab, I’ve been doing “Client Success” long before it was a SaaS job title. Now I’m just taking those skills upstream into technology.

Clinicians don’t resist technology. They resist badly implemented technology. In rehab, if a workflow didn’t fit reality, adoption failed—no matter how good it looked on paper. Same rule applies in SaaS. My goal in healthcare tech: support tools clinicians actually want to use.